FAQ
1. What sizes do you offer?
We offer a full range of sizes, from S to XXL, depending on the item. Each product page includes a detailed size chart to help you choose the perfect fit.
2. How long does shipping take?
Delivery times vary by destination. On average:
UK orders: 3–7 business days
International orders: 7–15 business days
3. Do you ship internationally?
Yes! We ship worldwide. Shipping costs and delivery times are calculated at checkout based on your location.
4. Can I return or exchange an item?
Absolutely. We offer a 30-day return and exchange policy on all unworn items in their original condition. Contact our support team to start the process.
5. What payment methods do you accept?
We accept major payment options, including: Visa, Mastercard, PayPal, Apple Pay, Google Pay, and other secure checkout methods.
6. How do I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number so you can follow your package in real time.
7. What should I do if my item arrives damaged?
If your product arrives damaged or defective, contact us immediately with photos of the issue. We will replace the item or issue a refund.
8. Do you offer discounts or promotions?
Yes! We regularly run promotions and seasonal discounts. You can also join our newsletter to receive exclusive offers and early access to new collections.
9. How can I contact customer support?
You can reach our support team via email or through the contact form on our website. We aim to respond within 24 hours.
10. Are your products true to size?
Most of our items fit true to size, but we always recommend checking the size guide provided on each product page for the most accurate information.